Hiring in product is broken, and those hypothetical product questions you get asked in interviews are just the tip of the iceberg. “Describe a coffee cup.” No, you’re not in the middle of a …
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Too often, customer success and product teams treat each other like adversaries. Here’s how to fix that. What kind of relationship do you have with your company’s customer success team? I often …
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Because the world moves so fast, product management is seldom a linear process. We can’t afford to let our thought processes be linear, either. Welcome to product calculus. Think back to your …
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There’s a difference between privacy, which is based on trust, and secrecy, which isn’t. To maximize your team’s potential, you need to foster privacy and eschew secrecy. Our mental spaces are …
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What if there were a way to figure out the problems that a project would encounter before you started work on it? With a premortem, you can do just that. If there is one constant we can count on, …
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“We need to hire a technical PM.” I’m going to share a harsh truth here. No, you don’t. You need an architect, a project manager, or any number of jobs that directly speak to the problem …
